Terms and Policies
The terms and policies that apply to our services. Please read them before use.
- Account Credit Handling Policy Enacted: January 11, 2026 Effective: January 14, 2026 Last Updated: February 17, 2026 Article 1 (Purpose) These provisions set forth the granting, use, application, adjustment, expiration, refund (final settlement), and other handling of account credits (hereinafter “credits”) in hosting services and ancillary…
- Affiliate Terms of Service Affiliate Program Terms BESTNET LLCAffiliate Program Terms of Use These Terms set forth the conditions for using the affiliate program(the “Program”) operated by BESTNET LLC (“we” or “us”). Affiliate applicants and participantsagree to these Terms when using the Program. Effective Date:March 14,…
- Backup/Snapshot Notes Last updated: 2025-12-19 1. Important Points to Understand Backup: “Insurance” for recovery from failures and mistakes (stored in a separate location) Snapshot: A “checkpoint” for temporary safekeeping and rollback before updates (primarily for short-term use)Snapshots are convenient, but they do not replace…
- BESTNET Prior Support Service Agreement Terms and Conditions Article 1 (Purpose) These terms and conditions govern the paid priority technical support service “BESTNET Prio Support” provided by us, and define the matters that both we and the Customer must comply with in the contract concluded between us.…
- BESTNET-VPS Bandwidth Limits, Transfer Volume, and Additional Traffic Fees Last updated: 2025-12-19 1. Port Speed (Bandwidth) Each VPS network is 1Gbps shared (best effort) Since this is a shared environment, 1Gbps is not guaranteed at all times 2. Monthly Transfer Volume (Total Inbound and Outbound) Transfer volume for this service is…
- Common Terms of Use (Domain Name Registration / SSL Certificate Issuance Services) Terms of Service These Terms of Service set forth the conditions of use for domain name registration services and SSL certificate issuance services. Last Updated February 19, 2026 Effective Date February 19, 2026 Provider BESTNET LLC (hereinafter “we”) Address 161-1 Kitanagane, Onuki,…
- How We Handle Your Payment Information We handle your information as follows, depending on the payment method. In every case, we do not store your card’s security code (CVV/CVC). Credit Card (with automatic renewal) The card number itself is securely stored by our PCI DSS-compliant payment processor (Stripe).…
- Information Based on the Specified Commercial Transaction Act Display Based on the Act on Specified Commercial Transactions (特定商取引法) 【Seller】 BESTNET LLC 【Chief Operating Officer】 Representative Member: Hideyuki Chinda 【Address】 161-1 Kitanagane, Onuki, Tajiri, Osaki City, Miyagi 989-4302, Japan 【Phone Number】 0229-25-8716 Technical support is only accepted via tickets in the…
- Privacy Policy Article 1 (Scope of Application and Order of Precedence) This Policy applies to the handling of personal data and other information that we acquire, use, store, provide, or otherwise process in connection with the provision of this Site and this Service. If…
- Terms of Service Basic Information Established: 2025-12-24 Revised: 2026-02-19 Effective Date: 2026-02-19 Service Provider: BESTNET LLC (hereinafter “the Company”) Address: 161-1 Kitanagane, Aza Onuki, Tajiri, Osaki City, Miyagi Prefecture Contact: General Support: Support Tickets Abuse Reporting: This Form Article 1 (Application) These Terms set forth…
