operations/monitoring/backup

Operations, Monitoring, and Backup
Integration

Monitoring alerts are triggered. Backups are in place.
Eliminating "but we can't restore."

OPS / MONITORING / BACKUP

Connect monitoring and backup without stopping operations.

From alert detection → notification → ticketing → initial response (Runbook) → backup verification → recovery (restore) testing.
We integrate monitoring, operations, and backup/DR as “one operational flow” and accompany you from design → implementation → operations handover.

Designed with RPO/RTO and recovery testing as prerequisites
Standardized notification → ticketing → escalation
Built on least privilege, audit trails, and audit logs
Phased rollout (1 system → horizontal expansion)

Current state inventory (As‑Is)
Organize monitoring targets, thresholds, notification destinations, ticketing/escalation, backup methods, generations, storage locations,
recovery procedures/recovery test presence, and responsibility boundaries. Clarify the “connection points” to integrate and their priorities.
Phased rollout (Small start)
First, unify alert → ticketing → initial response → backup verification → recovery testing for one critical system.
Visualize the effects (detection quality/recovery time/operational load) and expand horizontally in an order that doesn’t disrupt operations.
Operations handover (Docs)
Prepare architecture diagrams, monitoring design, backup design, Runbooks, recovery procedures, and recovery test results.
Hand over in a state where “anyone can deliver the same quality.”

Examples of Operations Automation

Monitoring Integration (Server/VM/Cloud)

Alert Notifications (Email/Teams/Slack)

Network Monitoring (SNMP/MIB)

Alert → Ticket Creation (Jira/Redmine, etc.)

Storage monitoring (capacity/latency/failure)

Initial Troubleshooting (Runbook Integration)

Backup design (generation/storage/encryption)

Backup monitoring (failure detection/capacity forecasting)

Restore Procedure (Standardized Recovery Flow)

Recovery Testing (Regular Restore Verification)

Change Management (Approval/Audit Trail/Separation of Duties)

DR Design (RPO/RTO/Failover Procedures)

Operations ledger setup (assets/configuration/responsible parties)

Log aggregation (including audit logs)

Availability Report (Uptime/Incidents/Recovery)

Unstoppable operations require monitoring and backup to be on the "same blueprint."

Monitoring and backup are meaningless if you simply “install” them. They become “recovery-enabled monitoring” only when integrated into your operations workflow.

  • Current state inventory (As-is) → Integrated roadmap (priority, effect, risk)

  • Start with one target first (monitoring/backup/recovery procedures) → Continue improving

  • Design including access control separation, encryption, and audit trails (operations that withstand audits)

  • Prepare design documents, procedures, and recovery test results (transferable to successors)

Integration Track Record / Support Track Record

REST API / Automation Interface

・Standardize operations with portal operations + API
・Start/stop/restart/reinstall/
・Configuration changes
・CloudWatch→Lambda→Jira automatic ticket creation
・Proxmox・CloudStack API integration

Monitoring event-driven (notification, ticketing, initial response)

・Do not make alerts dependent on "people"
・Standardize notification → ticketing → first response (Runbook)
・Zabbix (SNMP/MIB/notification design)
・CloudWatch integration

Change Management and Security Baseline

・Standardize settings with AD / GPO
・Centralized distribution of audit policies
・Change management and operational workflows
・Automation of environment information collection

Log aggregation and audit trails

• Log aggregation design and environment setup
• Preservation of security/network device logs (FW/IDS/IPS/Proxy, etc.)

• Long-term retention and searchability for audits and evidence
• Automated log analysis with LLM integration
• Semi-automated action execution with LLM integration

Backup / DR / Rollback

・Backup / DR / Rollback
・Notification, retry, and ticket creation upon backup failure (automated operations)

・Standardized generation management and recovery procedures with Proxmox Backup Server

OS standardization

・Automate initial setup with cloud-init (users/SSH keys/network, etc.)
・Ensure reproducibility from "testing → production" with templates
・Standardize initial deployment of monitoring and logging

Frequently Asked Questions

Do you have any questions? Feel free to contact us even if your inquiry is not listed here.

Operations, Monitoring, and Backup FAQ

  • Are backups, DR, and rollbacks also covered?

    It is required. For backups, not only “taking” them but also “being able to restore” them is important, so we design them including recovery procedures and recovery testing.

  • Can I continue using my existing monitoring/backup tools?

    Yes, it’s possible. Our basic approach is to integrate while leveraging your existing assets. We can also propose additions or enhancements only for the areas that are lacking.

  • How will the process proceed?

    Basically, the flow is: current state inventory → ideal state/prioritization → implementation for one target → incorporation into operations → horizontal rollout.

  • What will be the deliverables?

    Configuration diagrams, monitoring design documents, backup design documents, notification/ticketing design, runbooks, recovery procedures, recovery test results, operations handover materials, etc.

    Other deliverables depend on individual requirements.

  • What is the estimated timeframe?

    Start small (1 target), create a success pattern, then scale horizontally. Since it varies by scale and requirements, we present a roadmap after As-is inventory.

  • How do you handle security (confidential information and access)?

    Designed with the principles of least privilege, bastion/temporary credentials, operation logs, and procedure-based operations. Secret masking and environment isolation are also implemented as needed. 

  • What information should I prepare to expedite the consultation?

    Monitoring tools/notification destinations, backup methods/generations/storage locations, critical systems list, incident history, recovery challenges, network overview diagram (if available), etc. 

  • How is pricing determined?

    Custom quotes based on current scale (sites/units/monitored targets/backup capacity), existing tools, RPO/RTO requirements, and documentation scope. We also support spot, quasi-mandate, and ongoing operations support. 

TECH STACK
Supported Technology List

The items listed are representative examples. We select technologies based on your requirements, environment, and operational conditions, and provide support from design through setup, testing, and operations handover.

CategorySupported Technologies (Representative Examples)
Virtualization / Cloud
Infrastructure Refresh / HCI / migration
  • VMware vSphere / ESXi (5.0–8.0)
  • VMware Horizon
  • Hyper-V
  • Proxmox VE 8.x
  • CloudStack
  • KVM
  • Azure Connectivity
  • Cloud-init
AWS
Monitoring / Automation / Operations Integration
  • CloudWatch
  • SNS
  • Lambda (Python)
  • EC2
  • ECS
  • ALB
  • Auto Scaling
  • S3
  • IAM
OS
Windows / Linux / Firewall OS
  • Windows Server (2008–2025)
  • Windows 10 / 11
  • Ubuntu 22 / 24
  • AlmaLinux 9
  • Rocky Linux
  • CentOS 7
  • Debian
  • Junos OS
  • OPNsense
  • Proxmox VE
Network
Redundancy / 10G / Routing
  • VLAN
  • STP
  • ACL
  • Stacking
  • MLAG
  • Multiple Tag VLAN
  • Routing Design
  • WAN Load Balancing
  • 10G SFP
  • Virtual Router
VPN / Security
Firewall / IDS/IPS / 2FA
  • IPsec VPN
  • L2TP/IPsec
  • OpenVPN
  • WireGuard
  • 2FA
  • Juniper SRX
  • FortiGate
  • Allied AR
  • OPNsense
  • IDS/IPS
  • Squid + ClamAV
  • Penetration Testing
Storage / HCI
Refresh / Backup / DR
  • Dell PowerMax 2500
  • Dell EqualLogic
  • Dell Storage
  • HPE Nimble HF21
  • Ceph
  • vSAN
  • iSCSI
  • NFS
  • CIFS
  • Proxmox Backup Server
  • DR (Hyper-V Replica)
Monitoring / Operations
SNMP / UPS / Event-Driven Actions
  • Zabbix
  • PRTG
  • SNMP Monitoring
  • MIB
  • SMTP Notifications
  • InfoSight
  • UPS Monitoring
  • Log / Event-Driven Actions
AI Server Facility
High-Density Racks / Liquid Cooling / Procedures
  • High-Density GPU Server Racks
  • Liquid Cooling (CDU)
  • PDU (Breaker / Web GUI)
  • Power Shelf (PSU Array)
  • BMC
  • HMI / PLC
  • Operations Manual Creation
Web / Portal
Customer Portal / Payment / E-Commerce
  • WordPress
  • WooCommerce
  • HostBillAPP
  • LP / Portal / Client Site Development
  • Credit Card Payment Integration
  • E-Commerce (Including Domain / SSL Sales Integration)
Database
RDB
  • Microsoft SQL Server (2012 / 2019)
  • MariaDB
  • MySQL
  • PostgreSQL
Cloud Business / Billing
Products / Workflows / Automation
  • Product Design
  • Workflow Design
  • Automated Provisioning
  • Domain / SSL / VPS / Cloud / GPU Cloud Sales
  • Pricing Design
  • Terms of Service Creation
AI / Automation
RAG / Local LLM / Python
  • Dify
  • NiFi
  • RAG Chatbot Development
  • Local LLM (Qwen 3.5 32B)
  • NVIDIA GPU
  • GPUStuck
  • Python Script Automation
Game Server
Provision / Operations
  • Pterodactyl.io
  • Game Server Provision / Operations
  • Pricing / Plan Design
Other
Web / Authentication / Load Balancer, etc.
  • HAProxy
  • VyOS
  • Apache HTTPD
  • nginx
  • System Center
  • Active Directory / LDAP
  • Virtual Router
  • F5 Virtual Load Balancer