Notice of Complete Website Renewal

We are pleased to announce that we have fully renewed our official website.
We have reviewed the structure, navigation, and design to help our customers reach “the information they need more quickly and more clearly.”

■ Key Points of the Renewal

• Reorganization of Service Information / Improved Navigation
  We have organized the structure to make it easier to find information by purpose, including Cloud (IaaS) / VPS / GPU-VPS / Reseller Hosting / Domain & SSL, etc.
• Expansion of Content such as Knowledge Base / FAQ
  We will be adding useful information for both prospective and current customers on an ongoing basis.
• Reorganization of Terms / Policy Pages
  We have organized the page structure to make it easier to reference Common Terms of Use, SLA, Privacy Policy, etc. when needed.

■ For Current Customers (Important)

• There are no changes to the operation of services you are currently using (contracts, billing, support, etc.).
• Please continue to use the Client Portal for service applications / contract management / billing / support as before.
  Client Portal: https://hb.bestnetllc.co.jp
• Some page URLs may have changed.
  If you have bookmarked pages, please access them again from the top page or update your bookmarks.

■ Inquiries

• Technical Support / Incident Reports: Please submit via support ticket in the Client Portal.
• Other Inquiries:
  Please use our Contact Form.

We will continue to enhance our service content, documentation, and knowledge base, and strive to improve the site to make it more user-friendly.
We look forward to your continued support of BESTNET LLC.

(BESTNET LLC)