---
title: virtual machine console
description: "[client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/) Guide # [client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/): Console (noVNC) Operation Guide This guide provides step-by-step instructions on how to launch the server’s **console (noVNC)** from the [client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/) and access the OS login screen. ## Prerequisites - You are logged into…"
url: "https://bestnetllc.co.jp/en/docs/virtual-machine-console/"
updated: "2026-10-19"
category: "BESTNET-CLOUD"
---

# virtual machine console

[client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/) Guide

# [client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/): Console (noVNC) Operation Guide

This guide provides step-by-step instructions on how to launch the server’s **console (noVNC)** from the [client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/) and access the OS login screen.

## Prerequisites

- You are logged into the [client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/)
- You can access the **Service Details screen** for the target VPS

## Procedures

### 1. Open the Service Details Screen

1. Open **Services** from the left menu and select the target server.
2. Verify that the service name (e.g., NVPS663) and **Server Details** are displayed.

### 2. Launch the Console

Click **Console** at the top of the Service Details screen.

![Console button on the Service Details screen](https://bestnetllc.co.jp/wp-content/uploads/2025/12/step-01-console-button.png)
① Click the Console button

After clicking, the noVNC console will open in a separate window (or tab). If the popup does not open, **allow popups** from the notification that appears near the browser address bar.

### 3. Check Login Information (Username and Password)

The **username** and **password** used to log in to the console can be found on the Service Details screen.

![Screen showing username and password on the Service Details screen](https://bestnetllc.co.jp/wp-content/uploads/2025/12/step-02-copy-credentials.png)
① Username (e.g., root) / ② Password (display or copy)

- **Username**: Displayed in the “Username” field on the screen (e.g., root).
- **Password**: You can **display** or **copy** it using the icon on the right side of the password field.

   **Note:** When entering the console password, it will not be displayed on the screen even if you type it (this is standard Linux behavior).

### 4. Wait for Connection to Complete

Shortly after launching the console, **“Connecting…”** may be displayed in the center of the screen. You cannot perform operations during this display, so please wait.

![Console connecting screen](https://bestnetllc.co.jp/wp-content/uploads/2025/12/step-03-console-connecting.png)
① Wait until “Connecting…” disappears

### 5. Log In to the Console

Once the connection is complete, a **login:** prompt will appear on the console.

![Console login prompt screen](https://bestnetllc.co.jp/wp-content/uploads/2025/12/step-04-console-login.png)
① Begin login operations when login: is displayed

1. **Click** on the black console area to set keyboard input focus.
2. Enter the username at the **login:** prompt and press **Enter**.
3. When **Password:** appears, enter the password and press **Enter**.

### 6. Close the Console

- If it opened in a separate window: Close the console window (or tab).
- If you wish to continue working: You may leave the Service Details screen open as is.

## How to Use the noVNC Toolbar

The **noVNC toolbar** appears on the left side of the console screen. From here, you can assist with keyboard operations and make setting changes.

![Example of noVNC toolbar display](https://bestnetllc.co.jp/wp-content/uploads/2025/12/step-05-novnc-toolbar.png)
① noVNC toolbar (example: clipboard / settings / power, etc.)

Clipboard

Used to assist with copy and paste operations. Depending on the browser, it may be required when pasting.

Settings

You can change settings related to console operability, such as display zoom and input options.

Power

You can execute sent keys (equivalent to Ctrl+Alt+Del) or disconnect. Available options vary by environment.

## Common Troubleshooting

### Popup does not open

- Disable the browser’s popup blocker and **allow** popups for the relevant site.
- After allowing, click **Console** again.

### Keyboard input is not working

- Click on the console (black screen) once to set the input focus.
- If pasting does not work, use the noVNC **clipboard** feature.

### Screen is black / “Connecting…” remains displayed

- First, wait for 10-30 seconds.
- If the issue persists, close the console window and open it again.
- If still not resolved, check that the status on the Service Details screen is “On,” and perform a **restart** if necessary.