--- title: "SSL Certificates: Renewal and Billing (Invoice Issuance Timing / Payment Deadline / Handling of Overdue Payments)" description: "This page clarifies the **invoice issuance timing**, **payment deadline**, and **handling of overdue payments** for domain name services provided by BESTNET LLC. ※Domains are subject to rules from third-party organizations such as registries and registrars. Final registration availability, recovery availability,…" url: "https://bestnetllc.co.jp/en/docs/ssl-certificates-renewal-and-billing-invoice-issuance-timing-payment-deadline-handling-of-overdue-payments/" updated: "2026-06-08" category: SSL Certificate --- # SSL Certificates: Renewal and Billing (Invoice Issuance Timing / Payment Deadline / Handling of Overdue Payments) This page clarifies the **invoice issuance timing**, **payment deadline**, and **handling of overdue payments** for domain name services provided by BESTNET LLC. ※Domains are subject to rules from third-party organizations such as registries and registrars. Final registration availability, recovery availability, and timeframes are governed by third-party rules. ※Time references are based on **Japan Standard Time (JST)** as a general rule. --- ## 1. Key Points - Domain renewal invoices are issued **30 days before the expiration date** as a general rule. - The **payment deadline (invoice due date)** is **the domain expiration date** as a general rule. - Registration, renewal, transfer, and other procedures are executed **after payment confirmation** as a general rule (procedures will not proceed without payment). - If payment is not made by the deadline, the domain becomes **expired (Expired)**, and websites, email, and other services may stop working. - Recovery availability, recovery period, and costs after expiration vary by TLD, and recovery may not be possible in some cases. --- ## 2. Terminology (Terms Used on This Page) - **Expiration Date (Due Date)**: The date when the domain registration expires (renewal must be completed by this date). - **Invoice**: Invoice data issued on the portal for you to pay renewal fees, etc. - **Payment Deadline (Due Date)**: The due date of the invoice. As a general rule, this is the same date as the "expiration date". - **Expired**: A state past the expiration date. DNS, email, and web services may be affected. - **Recovery Period (Grace/Redemption, etc.)**: A period after expiration during which recovery may be possible with additional procedures and fees (varies by TLD). --- ## 3. Renewal Invoice Issuance Timing Renewal invoices are automatically issued **30 days before the expiration date** as a general rule. ### 3-1. Advance Notifications (Approximate) As the deadline approaches, we will send multiple notifications (e.g., 30/15/10/5/1 days before). ※Even if you do not receive email notifications, the invoice and expiration date displayed on the portal are authoritative. ### 3-2. Timeline Example (Expiration Date: June 30) | Timing | Our (Portal) Actions | Recommended Customer Actions | | --- | --- | --- | | May 31 (30 days before) | Issue renewal invoice / Send 30-day advance notice | Confirm payment method and pay early | | June 15 (15 days before) | Send 15-day advance notice | If not yet paid, payment is recommended at this point | | June 20 (10 days before) | Send 10-day advance notice | If paying by bank transfer, arrange payment early | | June 25 (5 days before) | Send 5-day advance notice | Take immediate action | | June 27 (3 days before) | If unpaid: Send 3-day payment reminder | Complete payment before the deadline | | June 29 (1 day before) | Send 1-day advance notice | Final confirmation | | June 30 (Due Date) | Payment Deadline | Payment confirmation must be received by this date | --- ## 4. Payment Deadline (Due Date) and Payment Confirmation - The payment deadline is **the domain expiration date** as a general rule. - As a general rule, we execute registration, renewal, transfer, and other procedures **after confirming payment**. - With bank transfers, payment confirmation may occur on the next business day or later due to financial institution processing times. **Please allow sufficient time** for payment. ### 4-1. When Choosing Bank Transfer (Guideline for New Applications) - For new applications (orders), payment should be made **within 3 days of the application date** as a general rule. - If payment is not made, the order may be canceled. - The domain is **not reserved until payment is complete**. It may be acquired by a third party after application. --- ## 5. After the Deadline (Overdue Processing) ### 5-1. What May Happen Immediately After the Deadline - The domain becomes expired, and websites, email transmission/reception, and DNS resolution may be affected. - After the deadline, even if renewal is possible, **additional fees**may apply (depending on TLD/registry rules). ### 5-2. Overdue Collection Notices (Approximate) If payment is not made after the deadline and the invoice remains unpaid, we will send collection notices (e.g., 1/3/7 days after the deadline). ### 5-3. Recovery (Reactivation) - Even after expiration, depending on the TLD, the domain may be recoverable for a certain period with additional fees. - However, recovery availability, period, and costs depend on third-party organization rules, and we cannot guarantee recovery. - Domain recovery after expiration may take time. If service continuity is critical, we strongly recommend renewing before the deadline. --- ## 6. Important Notes on Cancellation and Refunds - After registration is complete or renewal is complete, cancellation and refunds due to customer circumstances are generally not possible due to third-party specifications. - Even before procedures begin, if we have already paid third parties for actual costs, such amounts may not be eligible for refund. --- ## 7. Contact Us If you have any questions, please contact us through the [support ticket](https://bestnetllc.co.jp/en/encyclopedia/support-ticket-en/) system on the [client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/): [Support Ticket](https://hb.bestnetllc.co.jp/index.php?/tickets/)