--- title: Snapshot Management description: "[client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/) Guide # [client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/): Snapshot Operations Guide This document outlines the procedures for creating, deleting, and scheduling **snapshots** of your VPS through the [client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/). ## Prerequisites - You must be able to log in to the [client…" url: "https://bestnetllc.co.jp/en/docs/snapshot-management/" updated: "2026-10-19" category: "BESTNET-CLOUD" --- # Snapshot Management [client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/) Guide # [client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/): Snapshot Operations Guide This document outlines the procedures for creating, deleting, and scheduling **snapshots** of your VPS through the [client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/). ## Prerequisites - You must be able to log in to the [client portal](https://bestnetllc.co.jp/en/encyclopedia/client-portal-en/) - You must have access rights to the target service (e.g., VPS) - The number of snapshots you can create and retain depends on your service plan and limit settings ## Creating a Manual Snapshot ### 1. Open the Snapshot Screen 1. Open the details screen for your target VPS in the portal. 2. Click **Snapshot** from the service menu on the left side of the screen. ![Screen showing how to open the snapshot menu from the target VPS details screen](https://bestnetllc.co.jp/wp-content/uploads/2025/12/step1_open_snapshot_menu.png) Open the snapshot screen from the target VPS details screen. ### 2. Click “Create New Snapshot” 1. Click **Create New Snapshot** on the right side of the snapshot list screen. ![Screen showing the create new snapshot button on the snapshot list screen](https://bestnetllc.co.jp/wp-content/uploads/2025/12/step2_click_create_snapshot.png) Click “Create New Snapshot”. ### 3. Enter Required Information and Create the Snapshot 1. Enter a snapshot name in the **Snapshot name** field. 2. If needed, check the option to include **memory** (handling of stopped/running states varies by environment, so follow your operational guidelines). 3. Optionally enter a **description** with usage details or creation purpose. 4. Click **Create Snapshot**. ![Screen showing how to fill in the snapshot creation form](https://bestnetllc.co.jp/wp-content/uploads/2025/12/step3_fill_snapshot_form.png) Enter the required information and create the snapshot. ### 4. Check Creation Status - Right after creation, the snapshot appears in the list with a status like **Creating**. - When complete, the status changes to **Current** or similar. ## Managing Snapshots ### 1. Set Pinned Enabling **Pinned** may affect the behavior of manual deletion and automatic deletion during operations. Configure this setting according to your operational guidelines. 1. Locate the target snapshot row in the snapshot list. 2. Toggle the **Pinned** column (e.g., No/Yes) to enable or disable pinning. ![Screen showing the Pinned setting and various operations on the snapshot list](https://bestnetllc.co.jp/wp-content/uploads/2025/12/step4_snapshot_actions.png) Configure Pinned settings and perform other operations from the list screen. ### 2. Restore from a Snapshot 1. Click **Restore** on the target snapshot row. 2. If a confirmation dialog appears, verify the content and execute the restore. **Warning:** Restore will revert your server state to the point in time when the snapshot was taken. Data will be rolled back, so verify the impact beforehand. ### 3. Delete a Snapshot 1. Click **Delete** on the target snapshot row. 2. When the deletion request is accepted, a message like “scheduled for removal” may appear. 3. Deletion may take time to complete. Refresh the screen to check the status. ## Configuring Snapshot Schedules ### 1. Open the “Snapshot Schedule” Tab 1. Click **Snapshot Schedule** at the top of the snapshot screen. 2. Click **Create New Schedule**. ![Screen showing how to open the snapshot schedule tab](https://bestnetllc.co.jp/wp-content/uploads/2025/12/step5_open_snapshot_schedule.png) Open the Snapshot Schedule screen. ### 2. Enter Schedule Details and Submit 1. Select **Status** (Enabled/Disabled). 2. Select the **day of week** when you want to automatically create snapshots. 3. Specify the execution time with **Hour / Minute**. 4. Specify **Snapshots to keep** (retention count). 5. Configure **Include memory state** if needed. 6. Click **Submit**. ![Screen showing how to fill in the snapshot schedule configuration form](https://bestnetllc.co.jp/wp-content/uploads/2025/12/step6_fill_schedule_form.png) Enter the schedule details and save. ### 3. View, Edit, or Delete Your Created Schedule 1. Verify that your created schedule appears in the schedule list (day of week, next execution date/time, retention count, status). 2. As needed, click **Edit** or **Delete**. ![Screen showing the list of created snapshot schedules](https://bestnetllc.co.jp/wp-content/uploads/2025/12/step7_schedule_list.png) View your created schedules in the list. ## Important Notes Storage Expansion Restrictions A notice may appear stating that **storage cannot be expanded until all snapshots are deleted**. If you need to perform an expansion, adjust your snapshot operations beforehand. When Retention Limit is Reached If you see **Snapshot limit reached** or similar messages, your retention limit may have been reached. Delete unnecessary snapshots or schedules, or review your plan and limit settings. Relationship Between Retention Count and Pinned When a retention count is specified in a schedule, new snapshots may not be created depending on pinned snapshots and retention conditions. ## Troubleshooting Cannot Create Snapshots Check whether you have reached your retention limit (Snapshots left = 0) or if there are pinned snapshots that cannot be deleted. Schedule is Not Working Verify that the status is set to “Enabled”, that the day of week and time are configured as intended, and that the retention count setting does not exceed the limit. Snapshot Remains in List After Deletion Deletion may be processed asynchronously. Wait a moment and refresh the page. If the issue persists, please contact support.